Returns & Exchanges
At School Daze, we strive for 100% satisfaction with every snack and meal kit; however, due to the perishable nature of our food products, we can only offer refunds or replacements for items that arrive damaged or incorrect.
Inspect Your Order
Upon delivery, please immediately check your package for any signs of damage, expiration, or missing items from your school lunch list.
Contact Student Support
Send an email to our support team within 48 hours of delivery including your order number and clear photos of the damaged or incorrect food items.
Await Evaluation
Our quality assurance team will review your claim within 2 business days to determine if a full refund or a fresh replacement shipment is warranted.
Receive Resolution
Once approved, your refund will be processed back to your original payment method, or a new tracking number for your replacement snacks will be issued.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing